Your room is available for check-in from 3pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).
If you are reserving 3 or more rooms for your party please contact us.
Public areas including reception, Buckley's Bar and the breakfast room are wheelchair accessible. We have one accessible bedroom which is located on the ground floor. We do not have a lift/elevator to the other floors.
Please read our access statement for full details.
Only guide dogs are permitted in the Arbutus Hotel.
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.
No, the Arbutus is a 100% smoke free zone.
Yes, free Wi-Fi internet is available in public areas and all our bedrooms.
There is an adjacent car park, charges apply.