Wonderful Service

We had a wonderful stay at the Arbutus doing our two night stay in Killarney. The location is great: in the center of town with lots of restaurant options close by. On the morning we were venturing out on a drive around the ring of Kerry, we asked the desk clerk for assistance in navigating our way out of town. He suggested that we veer off the ring for a visit to the Valencia Islands, explaining the best ways to get on the island (ferry) and off the island (bridge). This detour, turned out to be our favorite part of the trip! When we arrived in London, our next destination, we realized that we had left a scarf behind in our Arbutus hotel room. We email the hotel to ask if they found the scarf and, if so, could they return it to us at our expense. They had fndeed found the scarf and offered to send it to us at their expense which they promptly did. We received it just three days later!

30 May 2011 / Trip Type: Couple