Happiness exudes from all those that look after you at this peaceful hotel! It began with a very prompt email response from Michelle, when I enquired about parking. We were immediately treated to coffee, scones and ginger bread in the lounge on our arrival, as we had driven from Kerry Airport at a very early hour (Due to a certain air carrier’s interesting timetable out of London!).
Our room was made available by 11am and was a wonder to behold, as if from an earlier time. A king size double bed filled one half of the suite, and through an arch we were amazed to find a chaise lounge, two arm chairs with table and also a writing table and chair. All this beautiful antique furniture was finished in an opulent golden fabric to compliment the ruby red carpet. The large bathroom contained a walk-in shower cubical in addition to the bath – all this was most unexpected for the modest price for bed and breakfast – four nights to celebrate my wife’s birthday.
I would like to compliment Betty for her kind attention at breakfast each morning as she greeted us from room 229 and presented us with a wonderful range of food in the restaurant – the antidote to the previous evening’s Guinness!
We were recommended to visit the Arbutus Hotel by our son, who is well traveled on business and we were not disappointed – nor will you be, to be sure.
25 June 2011 / Trip Type: Couple
This hotel was great. Awesome location, very clean and awesome atmosphere. In addition everyone was extremely friendly and the service was outstanding. Definitely a good place to stay.
23 June 2011/ / Trip Type: Family
We spent three nights at the Arbutus as part of a family trip to Ireland. The hotel is a family-owned property located in the very convenient center of Killarney Town within walking distance to the train and bus stations.
The rooms are clean and spacious. We had a lovely family room with a double bed and two single beds in a separate alcove.
The staff are superb. They provided us with lots of information on activities in Killarney and also were very responsive to special requests such as finding a place on their property to store a bike overnight.
The included breakfast was delicious. It consisted of a continental buffet with freshly baked scones and gingerbread and an extensive cooked to order menu. We were even able to get an early breakfast on our last day so we could catch an early train.
We would highly recommend the Arbutus.
19 June 2011 / Trip Type: Family
Super breakfast, perfect location, convenient to everything. Extreemly helpful and pleasant staff – especially Betty! The Arbutus gleamed! In other words from front of house to cleaning service was top notch.
19 June 2011 / Trip Type: Couple
A well presented, traditional hotel in the centre of Killarney. Amazing breakfast, including home made scones, bread and ginger cake. Staff were extremely friendly and helpful and were able to advise us on some good walks in the area. They even packed us some ginger cake for our lunch! Rooms could do with a little updating, but are very comfortable and have all the necessary facilities. Would come back here again.
18 June 2011 / Trip Type: Couple
Just had a great weekend staying at the Arbutus Hotel we just love the homely atmosphere, and the genuine welcome we get from all the staff. The hotel now have free car parking which is very convenient. The rooms are very comfortable, the food is brillant and the Buckley bar has a great music session. All menbers of staff are very friendly and helpful.
14 June 2011 / Trip Type: Couple
The Arbutus was a joy to have a weekebnd break in. From the minute we checked into our check out we were made feel most welcome by the helpful and charming staff. The decor was beautiful and created a warm and friendly atomsphere which more modern type hotels sadly lack. The food, rooms, service were all top class. The bar on Saturday night provided a brilliant local traditional music session with loads of musicians and singers. This hotel has got soul and we would not dream of staying anywhere else on our return to Killarney.
14 June 2011 / Trip Type: Family
Just returned from a fantastic trip to Killarney and from the wonderful Arbutus Hotel where we could not have been made feel more welcome, from the delightful Laura on reception who hauled coffee to our room because I wanted to keep my dad company, to 3 delightful mornings savouring the beautiful breakfasts served by the ever helpful, ever cheerful Betty and all the great staff who complemented the great service provided by this more than 4 star hotel – everybody diligently provided the most fabulous service to make our three day stay a memorable one!! The hotel is a wondefull blend of old world charm and efficient service. The hotel itself is a period monument to times gone by when you could stay in a beautiful surround, with all of the comforts of home – we felt that we had been transported to days when hotels really offered the type of service that you do not see in modern day Ireland. Food was superb and service was unsurpassed. Thank you everyone for a really great experience. If we are staying in Killarney again we will always stay here. Situated in the centre of the town, everything is within walking distance, car parking is free and we could not recommend this lovely hotel highly enough. Thank you for a great experience and I hope you get the trip advisor rating you deserve – in our opinion – No 1 !!!!! Regards, Yvonne Mullaney , Galway City – PS check out the hand-baked sublime butter-based scones – best on earth!!!
13 June 2011 / Trip Type: Family
The Arbutus is a hotel from another era … elegant, warm and solid. The warm ‘sit-down-and-let-me-get-you-a- cup-of-tea-with-brown-bread-and butter’ welcome demonstrates the elegance of another age set in this small and older in-town hotel. Certain positioniong of the foot as you walk the staircase brings out a creak oof the solid wood in the construction. The real find Buckley’s bar off the lobby … especailly when the Irish music is playing. The loaction can’t be beat either … right in the center of town where there is still personality. Away from the tour bus hotels and traffic crowded areas. And leave your key at the front desk when you leave at night … a throw back to another era for sure.
13 June 2011 / Trip Type: Family
The hotel is situated in the downtown are a lot of cute shops/restaurants within walking distance. Free Parking (but about 3 blocks away from the hotel). No wifi in the room we stayed -so had to come to the lobby to access. Friendly receptionists. The basic breakfast (included in our rate) was pretty good. The room was very spacious. The bathroom was old but clean. It was a bit noisy as our room faced the bar parking lot. Overall good value. Could bring up Bailey’s coffee from downstairs bar to our room.
11 June 2011// Trip Type: Family