A Warm Homely Hotel

The Arbutus was a joy to have a weekebnd break in. From the minute we checked into our check out we were made feel most welcome by the helpful and charming staff. The decor was beautiful and created a warm and friendly atomsphere which more modern type hotels sadly lack. The food, rooms, service were all top class. The bar on Saturday night provided a brilliant local traditional music session with loads of musicians and singers. This hotel has got soul and we would not dream of staying anywhere else on our return to Killarney.

14 June 2011 / Trip Type: Family

Fantastic hotel and promised Betty I would do this review today – so here goes!!!

Just returned from a fantastic trip to Killarney and from the wonderful Arbutus Hotel where we could not have been made feel more welcome, from the delightful Laura on reception who hauled coffee to our room because I wanted to keep my dad company, to 3 delightful mornings savouring the beautiful breakfasts served by the ever helpful, ever cheerful Betty and all the great staff who complemented the great service provided by this more than 4 star hotel – everybody diligently provided the most fabulous service to make our three day stay a memorable one!! The hotel is a wondefull blend of old world charm and efficient service. The hotel itself is a period monument to times gone by when you could stay in a beautiful surround, with all of the comforts of home – we felt that we had been transported to days when hotels really offered the type of service that you do not see in modern day Ireland. Food was superb and service was unsurpassed. Thank you everyone for a really great experience. If we are staying in Killarney again we will always stay here. Situated in the centre of the town, everything is within walking distance, car parking is free and we could not recommend this lovely hotel highly enough. Thank you for a great experience and I hope you get the trip advisor rating you deserve – in our opinion – No 1 !!!!! Regards, Yvonne Mullaney , Galway City – PS check out the hand-baked sublime butter-based scones – best on earth!!!

13 June 2011 / Trip Type: Family

The perfect headquarters for a Killarney vacation.

The combination of customer service from Shawn and Betty, the super comfortable rooms, the adjacent Buckley Pub and the central location in Killarney made this the perfect spot for our visit. We had originally planned to stay three days but stayed five because we were having so much fun. Shawn offered truly valuable touring advice and everything you need is within easy walking distance. Convenience store is right across the street, great salon is one block away (cut & color!), the guys rented some bikes about a block away to tour the Irish National Park, we had a nice, easy walk to Ross Castle, and the Killarney Riding Stable will pick you up right at the front door. Just perfect!

9 June 2011 / Trip Type: Family

Old world charm

We stayed at the Arbutus for 2 nights and were impressed with the original Victorian styling that has been meticulously maintained & updated. We were welcomed with tea & scones and the attention to detail by the staff was maintained throughout our stay. A really nice experience!

5 June 2011 / Trip Type: Couple

Location and great atmosphere – wonderful

My husband and I had a very satisfying stay at the family run Arbutus Hotel in Killarney, Ireland. The staff is wonderful, friendly, and caring. Breakfast is great – the best scones we had in all of Ireland. Each room is uniguely furnished and very comfortable. The location is perfect – nearby the bus and train station if arriving without a car. Local transportation and tours, as well as nearby amenities, make a car totally unnecessary. Take the Dingle tour. And enjoy local musicians as well as the food at nearby Murphy’s pub.

4 June 2011 / Trip Type: Couple

A wonderful and memorable experience.

The Arbutyus is a wonderful historic hotel. It is very gentile and the family that owns the hotel is very kind and warm. The staff is excellent, especially Betty, who is the waitress and hostess in the Dining Room. Her warm Irish personality made our 2 night stay even more enjoyable. We will recommend this hotel to all our friends. Jenny, Walt and Jerry.

3 June 2011

Wonderful Service

We had a wonderful stay at the Arbutus doing our two night stay in Killarney. The location is great: in the center of town with lots of restaurant options close by. On the morning we were venturing out on a drive around the ring of Kerry, we asked the desk clerk for assistance in navigating our way out of town. He suggested that we veer off the ring for a visit to the Valencia Islands, explaining the best ways to get on the island (ferry) and off the island (bridge). This detour, turned out to be our favorite part of the trip! When we arrived in London, our next destination, we realized that we had left a scarf behind in our Arbutus hotel room. We email the hotel to ask if they found the scarf and, if so, could they return it to us at our expense. They had fndeed found the scarf and offered to send it to us at their expense which they promptly did. We received it just three days later!

30 May 2011 / Trip Type: Couple