We would say everything was excellent good friendly
staff from reception to housekeeping. We like the old world charm and feel of the hotel. Just keep up the modernizing but not to much ok. Pat and Gaye, 11th March 2013
We spent three nights at the Arbutus as part of a family trip to Ireland. The hotel is a family-owned property located in the very convenient center of Killarney Town within walking distance to the train and bus stations.
The rooms are clean and spacious. We had a lovely family room with a double bed and two single beds in a separate alcove.
The staff are superb. They provided us with lots of information on activities in Killarney and also were very responsive to special requests such as finding a place on their property to store a bike overnight.
The included breakfast was delicious. It consisted of a continental buffet with freshly baked scones and gingerbread and an extensive cooked to order menu. We were even able to get an early breakfast on our last day so we could catch an early train.
We would highly recommend the Arbutus.
19 June 2011 / Trip Type: Family
A well presented, traditional hotel in the centre of Killarney. Amazing breakfast, including home made scones, bread and ginger cake. Staff were extremely friendly and helpful and were able to advise us on some good walks in the area. They even packed us some ginger cake for our lunch! Rooms could do with a little updating, but are very comfortable and have all the necessary facilities. Would come back here again.
18 June 2011 / Trip Type: Couple
Just had a great weekend staying at the Arbutus Hotel we just love the homely atmosphere, and the genuine welcome we get from all the staff. The hotel now have free car parking which is very convenient. The rooms are very comfortable, the food is brillant and the Buckley bar has a great music session. All menbers of staff are very friendly and helpful.
14 June 2011 / Trip Type: Couple
The Arbutus is a hotel from another era … elegant, warm and solid. The warm ‘sit-down-and-let-me-get-you-a- cup-of-tea-with-brown-bread-and butter’ welcome demonstrates the elegance of another age set in this small and older in-town hotel. Certain positioniong of the foot as you walk the staircase brings out a creak oof the solid wood in the construction. The real find Buckley’s bar off the lobby … especailly when the Irish music is playing. The loaction can’t be beat either … right in the center of town where there is still personality. Away from the tour bus hotels and traffic crowded areas. And leave your key at the front desk when you leave at night … a throw back to another era for sure.
13 June 2011 / Trip Type: Family
The hotel is situated in the downtown are a lot of cute shops/restaurants within walking distance. Free Parking (but about 3 blocks away from the hotel). No wifi in the room we stayed -so had to come to the lobby to access. Friendly receptionists. The basic breakfast (included in our rate) was pretty good. The room was very spacious. The bathroom was old but clean. It was a bit noisy as our room faced the bar parking lot. Overall good value. Could bring up Bailey’s coffee from downstairs bar to our room.
11 June 2011// Trip Type: Family
A beautiful family run hotel in the hearth of killarney free wi fi, complimentry tea or coffee on arrival,home made scones which were fabilous..rooms were very spacious and well equiped. will be back again
10 June 2011 / Trip Type: Family
This is an excellent hotel, with very friendly atmosphere. The staff are so attentive especially Betty, who made us feel at home. Food, was very good and was served at the table. The owner Sean was available to answer any queries. We had a most enjoyable stay.
6 June 2011 / Trip Type: Couple
A very nice hotel in the heart of Killarney and close to shopping, restaurants, and fun pubs. The outside of the building neeeds some updating but the inside is very refined and pleasant. The full Irish breakfasts were the best we experienced during our two week trip. I would highly recommend staying there.
2 June 2011 / Trip Type: Friends
Great location, many pubs and shops within walking distance. Excellent breakfast and friendly staff as well. Room was clean and comfortable. Highly Recommended!
29 May 2011 / Trip Type: Family