I travel a good deal in my work and stay in hotels all over Ireland. All to often the hotel-experience is a tiring one; warm welcomes promised but not delivered, indifferent food in indifferent surroundings and served with indifference. Even when I have to travel a little bit further to stay with the Arbutus I do because I find they go a lot further to make you welcome. I love the house itself; walking into the lobby feels like a homecoming. The hotel is great but it is also a great place to explore the town from. When you’ve been on the road all day it’s great to get out and stretch your legs and I always get recommendations from the front-desk that are bang-on. I stayed a few weeks ago and the usual warm welcome from everyone there. The rooms were great, the food was fantastic and breakfast continues to be a real highlight, real food served by real people, who care. I can confidently recommend the Arbutus Hotel to you and am sure you’ll thank me for it. It is great to see that which we Irish were famed for so long can still be found in hotels such as the Arbutus … a family run hotel with a genuine family feel to it. Irish and proud of it !
Gerard T. June 2013
I stepped in the front door of the Arbutus Hotel and I felt like I was stepping into another world – a world of wonder.. It immediately felt right and I knew that my sister and I had made the right choice for our weekend away… We were greeted in a way (by Michelle) that made us feel like we were the most important people in the world and that standard never dropped for one minute throughout our stay. We loved the room, and the beautiful old world feel of the hotel, with the most unique and tasty pieces of antique furniture throughout. The breakfast was something special – kept us going all day! Every mouthful was just top class, especially those little scones! Then when you stepped outside, you were right in the middle of the buzz and joy that is Killarney Town… All the staff were wonderful – kind, helpful and warm. I am going back again in May with some friends and really look forward to it! I would recommend the Arbutus to anyone who takes their weekends away very seriously! Mary TT, 5 May 2013
We would say everything was excellent good friendly
staff from reception to housekeeping. We like the old world charm and feel of the hotel. Just keep up the modernizing but not to much ok. Pat and Gaye, 11th March 2013
The hospitality is old world charm combined with touches of excellence. The breakfast we received was second to none with a great variety to choose from.
This hotel is really in an excellent location in the town and was very comfortable.
My wife and I really enjoyed our stay there. Dermot & Maureen, Dublin, December 2012
Just returned from a two night stay in the Arbutus Hotel with my mother. We really enjoyed our stay. All of the staff we met were so helpful and friendly especially the two ladies in reception when we first arrived. Breakfast was great, with lots of choice and cooked fresh there and then and breakfast staff were great really friendly and helpful also.The bar was also great definitely worth a visit. The hotel itself is lovely and very well maintained, and we were very happy with our twin room it was ideal, and in a great location and great value for money .An added bonus is their free car park just up the street.I would have no hesitation in recommending the Arbutus to anyone visiting Killarney. I’m looking forward to returning again soon. Sharon, 28 June 2012
We stay in Kilarney quite regulary & always use the Arbutus, it is quite simply the best hotel in the town, it is full of old world charm but with top class service & staff. The location is great & everyone there is friendly & helpful. Zelemon, 26 June 2012, Couple
As before our stay at the Arbutus was excellent. Friendly welcoming staff. Great atmosphere, Great food and right in the center of Killarney. Can’t ask for more than that. It will be our first choice of hotel accomodation from now on in Killarney. Thanks to all the staff there!! Kieran O, 12 June 2012, Couple
My partner and I stayed at the Arbutus late June into Early July 2011. We could not have been happier with the quality and service provided at the arbutus by it’s staff and owners. The rooms are fastidiously maintained and exceptionally clean and the breakfasts and meals are first class. It is within walking distance to most attractions and has it’s own parking. We wouldn’t hesitate to recommend this fine hotel and all it has to offer.
J Stowe Sydney Australia
4 July 2011 / Trip Type: Couple
Happiness exudes from all those that look after you at this peaceful hotel! It began with a very prompt email response from Michelle, when I enquired about parking. We were immediately treated to coffee, scones and ginger bread in the lounge on our arrival, as we had driven from Kerry Airport at a very early hour (Due to a certain air carrier’s interesting timetable out of London!).
Our room was made available by 11am and was a wonder to behold, as if from an earlier time. A king size double bed filled one half of the suite, and through an arch we were amazed to find a chaise lounge, two arm chairs with table and also a writing table and chair. All this beautiful antique furniture was finished in an opulent golden fabric to compliment the ruby red carpet. The large bathroom contained a walk-in shower cubical in addition to the bath – all this was most unexpected for the modest price for bed and breakfast – four nights to celebrate my wife’s birthday.
I would like to compliment Betty for her kind attention at breakfast each morning as she greeted us from room 229 and presented us with a wonderful range of food in the restaurant – the antidote to the previous evening’s Guinness!
We were recommended to visit the Arbutus Hotel by our son, who is well traveled on business and we were not disappointed – nor will you be, to be sure.
25 June 2011 / Trip Type: Couple
This hotel was great. Awesome location, very clean and awesome atmosphere. In addition everyone was extremely friendly and the service was outstanding. Definitely a good place to stay.
23 June 2011/ / Trip Type: Family