We would say everything was excellent good friendly
staff from reception to housekeeping. We like the old world charm and feel of the hotel. Just keep up the modernizing but not to much ok. Pat and Gaye, 11th March 2013
The hospitality is old world charm combined with touches of excellence. The breakfast we received was second to none with a great variety to choose from.
This hotel is really in an excellent location in the town and was very comfortable.
My wife and I really enjoyed our stay there. Dermot & Maureen, Dublin, December 2012
Just returned from a two night stay in the Arbutus Hotel with my mother. We really enjoyed our stay. All of the staff we met were so helpful and friendly especially the two ladies in reception when we first arrived. Breakfast was great, with lots of choice and cooked fresh there and then and breakfast staff were great really friendly and helpful also.The bar was also great definitely worth a visit. The hotel itself is lovely and very well maintained, and we were very happy with our twin room it was ideal, and in a great location and great value for money .An added bonus is their free car park just up the street.I would have no hesitation in recommending the Arbutus to anyone visiting Killarney. I’m looking forward to returning again soon. Sharon, 28 June 2012
We stay in Kilarney quite regulary & always use the Arbutus, it is quite simply the best hotel in the town, it is full of old world charm but with top class service & staff. The location is great & everyone there is friendly & helpful. Zelemon, 26 June 2012, Couple
As before our stay at the Arbutus was excellent. Friendly welcoming staff. Great atmosphere, Great food and right in the center of Killarney. Can’t ask for more than that. It will be our first choice of hotel accomodation from now on in Killarney. Thanks to all the staff there!! Kieran O, 12 June 2012, Couple